Apple announced this afternoon at its quarterly earnings call that OS X 10.8 Mountain Lion will be released tomorrow. It's a $20 upgrade and my MacBook Pro is among the supported models. This past week, I've been preparing my Mac for tomorrow's launch. First, I cleaned up my address book. This was more in preparation [...]
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I visited Jenni yesterday afternoon for a long session featuring backup and printing logs, new keyboard shortcuts, and lots of attention of iCloud and its syncing habits. First we attempted to figure out why her Time Capsule backup doesn't always work and investigated a possible connection to print jobs not going through. While we didn't [...]
Deborah had me over yesterday afternoon for a last-minute scheduled session, a followup to our first session last October. In short time, we covered a number of issues. Resolving trouble with Google chat users seeing her video feed, we followed Google's suggestion to enable the video enhancements lab in Gmail settings and that instantly fixed [...]
I had a new client visit today for help upgrading her hard disk and memory. Lesson: When preparing to clone a drive, investigate opportunities to delete unnecessary applications and files before starting the clone. The copy took about two hours altogether and my client stayed to chat for the first hour before we fully realized [...]