One of my best traits as a coach is that I observe my surroundings intently and notice things about how my clients use technology as well as other devices in their midst. Mentioning these observations sometimes jogs people’s consciousness and leads to new conversations. Des(s)ertification Mojave, the new version of macOS, is really [...]
When buying a modern portable Mac, where upgrading storage later is challenging and/or expensive, it has become important to choose the capacity you think you’ll need over the life of the computer. This can be a tough proposition for some users. Plus, if buying used or if your finances are constrained, you might not [...]
macOS is designed to mimic reading other media, where our eyes start in the top left and move to the right and then down. Naturally, the item designed to represent the core and top level of the Mac is the Apple logo. I, Command The Apple menu contains commands that information or actions tied to the [...]
What is your backup strategy? The computing industry’s suggested standard is “3–2–1”: 3 copies – 2 local – 1 remote. In practice, this usually means the first copy is on your Mac’s internal drive, the second is on an external drive using a backup utility, and the third is stored far, far away. [...]
What do you do when a message appears on the screen saying there’s a problem with your Mac? What about when you get an email asking you to verify your account? If you did not just initiate this request, it’s probably a fake. Read on for more tips… These Are Scams! While visiting [...]
What’s your go-to solution for cleaning the outer surfaces of your Mac? No Spray Bottles Skip the sprays as liquid might seep into a nook or cranny of your Mac where you don't want it, especially if the computer is on. Apple recommends shutting down and unplugging, but I generally feel safe doing [...]
One of the beautiful characteristics of the Mac is that it reads like a book—at least from an American perspective. The overall design encourages the user to read left to right and top to bottom. Thus, the logical place to start is the top left and there we naturally find an . The [...]
When a client wants to learn how to make better use of their Mac, one of the first topics of discussion is preferences. As a user, you have a unique set of needs, preferences, and expectations about how your Mac should work for you. Permission to Have Preferences The designers of your Mac took [...]
How do you organize your files? Are your contacts syncing with your iPhone and are there duplicates? How are you creating, managing, and remembering passwords? These are some of the conversations we will have in 2017. This year, I want to have regular conversations with clients about popular issues that I think most people are [...]
I’ve been into technology for over 30 years, primarily for its usefulness in producing content or achieving a goal. At the time, though, I didn’t realize it would be my business, too. I remember using the wired remote control of our VCR to program it when I was about 8. Around the same time, I [...]
