Buy
Consider repair or upgrade first. Or, find the right new, refurbished, or used Mac — or other device — at the right price. Discuss the where, how, and what to best accommodate your computing needs and budget. Even consider switching from a PC.
Setup
Make your new thing work to suit your unique needs, preferences, expectations, and so you’re comfortable, efficient, and flexible. Migrate data from an old computer, whether Mac or PC. Learn shortcuts, set preferences, and poke around with confidence.
Sync
Learn how your devices can talk to each other to enhance productivity, efficiency, or flexibility. Get your Apple devices in sync so you can access your stuff wherever you are.
Optimize
Learn best practices for managing documents, photos, email, passwords, and more. Discover and get started using the right applications to accomplish your goals, succeed in business, or pursue your passions. Acquire the tools and build confidence to become more self-sufficient. Save time finding answers to your questions.
Troubleshoot
Running slowly? Out of storage? Run utilities, declutter, and consider upgrades. Get insight on current problems, receive instructions you can follow to resolve issues on your own, and acquire tools and knowledge to help in the future.
Repair
Resolve issues or install upgrades to make the most of the technology you have. Get referrals to trusted professionals for more complex repairs if necessary.
“Ben has just overseen a complete revamping of our Internet, land phone, and TV access. For years we had wi-fi and phone problems and these seem to have ended. But there were residual problems for solution of which he walked me through by email instructions, so painstaking and lucid that I, a complete e-idiot, was able to implement them and correct the problems.”
~ Peter S.