How much attention do you pay to junk mail? In my accounts, I find the volume runs in waves. For example, I've seen Russian spam on various channels come in droves for a short while and then not for a long time. I’ve briefly mentioned spam email in the context of your awareness of [...]

Did you know that any application capable of printing can generate a PDF instead? You don’t even need a printer. The Mac’s underlying ability to display still graphics on the screen has always been based on the Adobe PDF standard. Thanks to Apple’s design ingenuity, macOS has included PDF functions in the Print dialog [...]

Did you know you can copy the path to a file on your Mac and link to it from a document? You can do this anywhere that supports embedding a link in text or simply makes a URL clickable. This way, you can internally reference a file and sometimes open it directly from the [...]

With a fancy bit of integration, iOS can take a full-page, scrolling screenshot. Using a Mac’s built-in screenshot tool, still images are limited to what’s visible on the screen at time of capture, whether the whole desktop, a selected portion, or a particular window. Using Safari on iPhone and iPad, you can take a screenshot of [...]

Do you know the difference between Wi-Fi and Cellular Data? Both are technologies your iPhone uses to connect to the Internet. However, depending on your location and access, you may be able to use a faster, less expensive, and more reliable connection most of the time and reduce overall usage costs. Wi-Fi Wi-Fi, [...]

Do you use an app to play white noise on your iPhone? Did you know iPhone has this functionality built in as Background Sounds? This was added in iOS 15, so not available yet when I published Eyes & Ears. Apple’s first-party solution is pretty basic. You can choose among six white noise sounds [...]

Several years ago, in helping clients recover Google storage space, I learned of a way to delete Google Photos en masse. For some, there was an underlying issue where after installing the associated iPhone app, the entirety of one’s Photos library would get uploaded to Google. As a result, a number of folks unexpectedly filled [...]

If you have autocorrect active in iOS 17 or iPadOS 17, you may have noticed that it’s difficult to place the cursor next to a word that was corrected. For some reason, the system insists on highlighting the word and showing you what you originally typed. Bypass Autocorrect Feedback As I wrote in [...]

I haven’t yet written a post that thoroughly introduces Mail as my preferred email application and the thought of doing so still feels daunting. I’ll probably leave this to my individual coaching sessions and perhaps my group classes, which are in development as of this writing. However, counterpointing my recent article, Mail Maladies, and [...]

Do you know the difference between a web browser and a search engine? Inordinately, I speak with clients who don’t. Knowing how to make this distinction is crucial to an effective troubleshooting and support experience. A web browser is a particular type of application on your Mac, iPhone, or iPad that you open and [...]