Client Notes

Last week, I troubleshooted Vlado’s TV antenna that we installed a month ago. We had mounted the antenna behind a wall-mounted television after testing it and only now realized the TV was interfering with the signal. Dropped down below it, all was well.

I also made great progress with Marie in helping her set some goals for backups and password management, and consulted with Austin to both prepare him for recovering important data from a dying hard disk and establish a more effective backup strategy.

Recently, after helping Pam set up Face ID on her iPhone, I observed her experience with it and coached her to hold her head and iPhone at appropriate angles to get the biometric to register with ease.

Continuing the discussion of using biometric authentication on Apple devices, this week’s edition is about Face ID. I encourage you to not be afraid of your iPhone or iPad’s ability to recognize and measure your face.

The device accomplishes this function using the TrueDepth camera. This special camera paired with adaptive technologies “captures accurate face data by projecting and analyzing thousands of invisible dots to create a depth map of your face, and also captures an infrared image of your face.”

You may also choose to have this only work when you are looking at your iPhone or iPad’s rear-facing camera and appear alive and attentive to the process.

As I mentioned last week, neither Apple nor any third-party has access to your face information. These are stored in the Secure Enclave of each specific device and cannot even sync to other devices you use. Thus, you must set up biometric authentication on each device independently.

I previously encouraged setting up Face ID in Up Your Security. Today, I want to share a more thorough explanation and tutorial in this second segment on biometric authentication.

Notably, unlike Touch ID, which is limited to people who still have fingerprints, one of the advents of Face ID is that most folks still have a face.

iPhone Face ID First Scan

Face ID Setup, Part 1

Any iPhone that lacks a Home Button supports Face ID. Also, as of this writing, any iPad Pro that lacks a Home Button supports Face ID.

Unlike Touch ID, which supports 3–5 fingerprints on each device, which can be associated with different people, Face ID only supports one person’s face, though you can scan multiple appearances. This makes the feature less valuable to people who, for example, share an iPad.

When preparing to add your face, take a moment to orient yourself around this process. The intention is to hold your device at a normal distance of 12–15 inches from your face.

The setup system will indicate when your face is detected at an appropriate distance and angle, which might be a tad below the horizon. Then, it will invite you to move your head in a circle to capture all of the angles of your face.

iPhone Face ID with a Mask

Face ID Setup, Part 2

After the first scan, on iPhone 12 or later, there’s an opportunity to enable Face ID with a Mask. Do not put on a mask!

If you choose, this second scan will capture greater detail around your eyes, which are the main part of your face visible when wearing a mask.

iPhone Face ID Add Glasses

Face ID Setup, Part 3

Third, you can add a scan for each pair of glasses you wear and/or for alternate appearances. However, note that masks and sunglasses can’t mix, because worn together they effectively cover your whole face, making you unrecognizable.

Also, make sure you clean your glasses. Dirty glasses may cause your device to think there’s stuff covering the area around your eyes and interrupt the scan.

iPhone Face ID Setup Orientation

Add Your Face

To begin, visit the Face ID & Passcode section of your device’s settings. You must have a passcode set up to move forward. Tap Set Up Face ID and your device will first show the above overview. Then, tap Get Started.

If the full range of head motion is possible for you, follow the instruction to complete the circle, as demonstrated in the animation above.

If not, tap Accessibility Options and then Partial Circle. This will require you to look at the camera more consistently to recognize your face since it is not capturing other angles.

iPhone Face ID Other Settings

Explore Other Face ID Settings

After adding your face, feel free to explore all of the settings. At the top, you can selectively disable using Face ID for core device functions like payments and passwords. (I prefer to keep all enabled.) You can also see a list of third-party apps where you’ve enabled the function.

If you’re blind or have partial vision impairment, you may want to disable Require Attention for Face ID. Attention is required when wearing a mask but is otherwise an optional layer of security compared to unlocking when your eyes are closed or looking away.

If you wear an Apple Watch, you can permit its secure connection to your body to unlock your iPhone when your face is obstructed, such as when wearing a mask and sunglasses.

You can also set preferences regarding what system services are permitted when your device is locked. I’m good with all but Wallet and USB Accessories.

Disable Biometrics

Prevent Unlawful Entry

Using Face ID or Touch ID to unlock your Apple device mirrors your password or passcode. However, you can consistently fall back on the latter and sometimes this is required to reactivate the biometric. Within this context, there are two important considerations:

  1. Using your biometric in a public setting is preferable so an onlooker can’t see you entering an alphanumeric string to unlock your device
  2. In the presence of law enforcement, I recommend temporarily deactivating biometrics so an officer cannot force you to unlock your device using your face or fingerprint

To achieve the latter on iPhone and iPad, hold the Side/Top Button (power button) and the Volume Down button together for a second or two until the Power Off slider appears. This temporarily disables Touch ID or Face ID so you must enter your passcode to unlock the device.

Do you still resist using Face ID on your device? I’d really like to hear why. Please share your experience in the comments.

Next week, I’ll share some of the other applications of biometric authentication, including signing into apps and websites. Stay tuned…